Name: A. Vranic
Rank: Private
Type of issue: Software/Hardware
Brief Description of Issue: This past weekend I upgrade from Windows Vista to Windows 10. Everything is working great and much better then it was under Vista, but I am getting random shutdowns every few hours. It only seems to happen when i am playing a game, namely DoD and Europa Universalis 4 (only games that i have currently reinstalled).This past weekend I upgrade from Windows Vista to Windows 10. Everything is working great and much better then it was under Vista, but I am getting random shutdowns every few hours. It only seems to happen when i am playing a game, namely DoD and Europa Universalis 4 (only games that i have currently reinstalled).
Basically what happens is everything is working fine and then BAM the computer just shuts off. I googled the issue and a lot of people seem to have the same problem and they solved it by turning off all the sleep/hibernate functions. I did this and it seemed to have solved the problem, but during practice last night it happened again, obviously did not fix it.
Any suggestions? I am thinking about deleting the video card drivers and reinstalling them...... could it be a memory leak.... but I checked the task manager and there was certainly a lot of memory left when playing both games..... At a loss and hoping someone with more tech knowledge might be able to assist.
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Current Status: Resolved
Researching
Pending Reply
Resolved
Unresolved
Main Technician: MSgt. J. Hill
Supporting Technician: WO. J. Candy