Jump to content

Recommended Posts

Posted

SO I had to post this as I have never seen this shit before ever in dealing with EA and Dice issues.

I bought the Ultimate SHortcut Pack - to unlock everything for BF3 because i barely have time at home to play any games let alone try and unlock shit.

The bundle does not unlock shit due to EA not fully making it work.

So $39 bucks gone whatever- SO I contact their support team- HAHAHA Bangladesh anyone- seriously could not type out a clear line of English. Unfortunately I would have posted the text if they allowed that- but somehow i could not get a screen shot or even copy and paste the text-

"You must wait some long time" Abdhikesh responds to me.

"What I have to wait for it to be fixed or that i have to now unlock the things I intended on buying in the first place"

Abdikesh- response from support " This is very upsetting you" "Yes" "You WAit"

Me "I wait for which?" "The fix, or must I go an unlock the weapons myself"

At this point he disconnected from me- HAH!

Morale of the story- Abdikesh is a dickhead- who for some reason thought it is ok that they cheat people out of money and not explain the issue that is being worked on.

I did get someone on the phone doing EA support their and they said- if it is not fixed soon they will be forced to issue refunds- however due to the accounts being on XBOX360 it is impossible for them to do so and I will have to wait till EA and DICE fix the problem with the updates.

Basically guys Don't waste your money yet- until they fix it- I shuold have seen what other people already had issues with- I am Dumb. oh well.

Posted

Have you spoken with xbox already? because if you havent you should so that thwey can begin to work with EA about not stealing from the users.... it's frowned upon dontcha know. When you call in the Rep will inform you that as it is a game add-on it is non-refundable, let them know that you understand and that you would just like to report it as an emerging issue, If you hear dogs/screaming children in the back you got a work from home and should call in again on principle.

Posted

That was the most obnoxious video i've seen in a while. Let us hope it was tongue in cheek (I love the bullet effects on surfaces though).

Posted (edited)
Let us hope it was tongue in cheek

Y'know, with typical players these days..... It's hard to tell.

And Stone, I know how it feels when dealing with some of these frontline custserv people. The good ones tend not to stay long- they get promoted quick to some other (higher) position while the dicks are stuck serving angry customers. Pretty much lose-lose. I've had one of them copypaste a statement on their website I was referring to as part of my question, and send it to me as their answer to my query.

Edited by Tune 1st MRB
Posted
Y'know, with typical players these days..... It's hard to tell.

And Stone, I know how it feels when dealing with some of these frontline custserv people. The good ones tend not to stay long- they get promoted quick to some other (higher) position while the dicks are stuck serving angry customers. Pretty much lose-lose. I've had one of them copypaste a statement on their website I was referring to as part of my question, and send it to me as their answer to my query.

I am one of those front line service reps. And I make it a point not to be a dick head and unless I have to give our absolutely required scripting (i.e. threatened legal action, bomb threats blah blah blah.) so please don't lump us all in as bad agents, at my work we make it a point to keep the people who are good on the phones to an extent and then for part of their shift they are doing support for the rest of our agents.

Posted

hi, saw this thread a few days ago just before i resolved the problem with microsoft, couldn't post at the time as no one authed my profile here

anyway, microsoft WILL refund the points if you talk to them and explain on their live chat

i did this the other day and points were refunded to my account within 5 minutes, just explain that it doesn't work and paste a couple of links to forums where other people are talking about it not working

if you bought on the xbox go direct to microsoft refund

if you bought on the ps3 go direct to sony for a refund

hope this helps

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Recent Posts

    • Its Friday Night Fight Night in HLL and me and Muthas are in different squads. We meet up while attacking a point: Me: Muthas! Let's go get the poiple toineps! Muthas: Hah poi....   We are immediately cut down by a MG.   Steam messages:  Muthas: LMFAOO Me:OMFG! ROFLMAO!
    • Name: elon musk   Steam I.D: STEAM_0:0:918906720   Duration of Ban: Permanent   Reasons for the Ban: Racist comments and Mass Team Killing   Demo Provided?: N   Comments: Keebler reported in public chat, sent screen shot of typed comments  
    • Hey Reis! Great to see you again, man. The unit means a lot to all of us and I know you were here for quite some time. There’s always room for you to come back   *Salute*
    • I dont know how many of the people that know me or what i did in the unit are still here. But i just wanted to leave a huge thank you on the forums to this unit, that i was a part of for so many years, and all the good times and hardships i shared with a lot of different people from all over the world.    Maybe i'll still see you in DoD:s   *Salute*
    • 2nd Platoon Weekly Attendance   Week of 10NOV2024   P = Present | E = Excused | A = Absent   Platoon Staff WO. A. Pitteway - Excused MSgt. J. Candy - Present TSgt. A Yoder - Present   1st Squad Squad leader:  SSgt. R. Fielding - Present Cpl. B. Grande - Present Pfc. R. Smith - Excused Pfc. M. Noel - Present Pfc. C. Keebler - Present Pvt. D. Moffat - Present Pvt. R. Zera - Absent Pvt. N. Clement - Excused       2nd Squad Squad leader:  Cpl. S. Holquist - Present Pfc. A. Cannon - Excused Pfc. T. Scary - Present Pfc. C. Marsh - Present Pfc. M. Oake - Excused Pvt. L. Whistle - Present Pvt. M. Clarkson - Excused Pvt. W. Swift - Present           Helpers: WO. S. Belcher
×
×
  • Create New...