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Posted (edited)
Just got an authenticator, got hacked within three days of playing the game and I was only playing in closed games, not on public servers. Recovered my account within 12 hours and didn't lose anything, except for like 4k gold.

How did you recover your account? Do you open a ticket with Blizzard? I'm asking because I just logged in and all my stash items are gone as well as everything on my monk. And only NOW do I learn about this authenticator stuff. How the crap can Blizz be letting this crap happen? I have only played with friends, no public games. How can anyone even get to my stuff anyways??? GAH

Edited by I have no arms ßÄR
Posted

I don't think authenticators are even going to solve this. Like I said I have ZERO questionable internet usage habits. I'm an IT professional, I don't mess around with anything. My PC is squeaky clean and I don't fall for stupid "give us your personal info" phishing scams. As far as I'm concerned this is totally Blizzard's fault and if it happens again I'm quitting and asking for my money back.

Posted

Let me show why I'm so pissed. This is from the diablo 3 forums in which I have been flamed for "bringing this on myself"

Me:

I am an IT professional and am VERY careful with what gets on my PC. I know for a FACT there is no Keylogger on my system. I NEVER fall for phishing scams. I have never joined a public game. I do not participate in anything that would get me hacked. I use my home PC for gaming and work. That is all.

And yet yesterday I logged in to find that my Monk character and my entire stash had been cleaned out. I am convinced that this is some sort of security breach at Blizz. You can all flame me all you want but I KNOW my own internet usage and habits and there is NOTHING I would have done to cause this breach. If it happens again I'm done and I'm getting my money back.

The only polite person posting in the thread:

Not blaming you, but trying to figure this out. Did you have an authenticator?

Remaining vectors follow. Do any of these sound possible?

Used the same e-mail address and password on a fan site as you use to log into battle.net. Fan site got hacked.

Day zero vulnerability in an Adobe product and keylogger without a signature in the malware scanner.

DNS redirector sent you to cloned Web site when you tried to log on to these forums.

Got phished by an e-mail offering you access to the D3 beta (these are very convincing).

Logged into battle.net from a computer in a public place, got keylogged.

Me:

#1 did not have an authenticator because I had no idea I even needed one. Have never needed it in the past and Blizzard did not make it clear to those pre-ordering the game that it would basically be required.

#2 Do not use any fan sites.

#3 I was actually in the beta, was never phished there.

#4 Never log in from a public place. Only work PC (which is 100% clean here in our IT dept.) and home

Yeah see no problems there.

BTW thank you for being polite and helpful rather than trollish.

Posted

- anyone looking to catch legendary items-

With Magic Find at 115% you will find them

have 5 right now myself-

If you want Farm with me- I am willing to trade- sell- aid in legendary searches

btw just sold a low level legendary for 300,000 gold so if you are wondering yeah they are worth it

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