Diablo 3

[Parker 1st MRB]

Let me show why I'm so pissed. This is from the diablo 3 forums in which I have been flamed for "bringing this on myself"

Me:

I am an IT professional and am VERY careful with what gets on my PC. I know for a FACT there is no Keylogger on my system. I NEVER fall for phishing scams. I have never joined a public game. I do not participate in anything that would get me hacked. I use my home PC for gaming and work. That is all.

And yet yesterday I logged in to find that my Monk character and my entire stash had been cleaned out. I am convinced that this is some sort of security breach at Blizz. You can all flame me all you want but I KNOW my own internet usage and habits and there is NOTHING I would have done to cause this breach. If it happens again I'm done and I'm getting my money back.

The only polite person posting in the thread:

Not blaming you, but trying to figure this out. Did you have an authenticator?

Remaining vectors follow. Do any of these sound possible?

Used the same e-mail address and password on a fan site as you use to log into battle.net. Fan site got hacked.

Day zero vulnerability in an Adobe product and keylogger without a signature in the malware scanner.

DNS redirector sent you to cloned Web site when you tried to log on to these forums.

Got phished by an e-mail offering you access to the D3 beta (these are very convincing).

Logged into battle.net from a computer in a public place, got keylogged.

Me:

#1 did not have an authenticator because I had no idea I even needed one. Have never needed it in the past and Blizzard did not make it clear to those pre-ordering the game that it would basically be required.

#2 Do not use any fan sites.

#3 I was actually in the beta, was never phished there.

#4 Never log in from a public place. Only work PC (which is 100% clean here in our IT dept.) and home

Yeah see no problems there.

BTW thank you for being polite and helpful rather than trollish.

Same thing happened to my monk, which is why I don't play anymore.

[H. Stone 1st MRB]

That sucks about all you getting robbed for some goddamn reason. really sucks

the update may have stopped that though from what i have heard- it was undisclosed but i thinks thats why there was a security patch update so soon.

we shall see- havent had an issue yet myself.

but i do wanna show one legendary item trade i just made which is hysterical.

http://diablo3.gamona.de/database/spectrum-swords.html

that sword is what i now have for the fun of it,

[H. Stone 1st MRB]

I do want to put forth this to the above.

Blizzard is aware of the events that have happened with accounts- being hacked.

They have had this issue stemming from WoW

those who have that game along with Diablo 3 seem more likely to have been hacked.

Or anyone who got a trial from a friend from WoW likely were hacked,

Or even further those who played the beta, with a battlekey.

Those who did not do any of the above. No Arms you didnt correct?

I know its another means but an Authenticator has been effective, and free since WoW had so many issues.

Its not even a headache to setup.

Also anything you have lost with the exception of gold can be retrieved, as long as you have the full game- Call Blizzard. they are used to this and are very quick with the fixes.

I have two friends who had it happen after they got a beta free pass- and then bought the game- i never had the free pass, Blizzard retrieved everything they only lost 4k gold

[Parker 1st MRB]

No matter, I beat the game already. So which new games are coming out this summer?

[evo-lution ßÄЯ]

DrEvolution#1715

Edited June 2, 2012 by evo-lution ßÄR

[I have no arms BAR]

I do want to put forth this to the above.

Blizzard is aware of the events that have happened with accounts- being hacked.

They have had this issue stemming from WoW

those who have that game along with Diablo 3 seem more likely to have been hacked.

Or anyone who got a trial from a friend from WoW likely were hacked,

Or even further those who played the beta, with a battlekey.

Those who did not do any of the above. No Arms you didnt correct?

I know its another means but an Authenticator has been effective, and free since WoW had so many issues.

Its not even a headache to setup.

Also anything you have lost with the exception of gold can be retrieved, as long as you have the full game- Call Blizzard. they are used to this and are very quick with the fixes.

I have two friends who had it happen after they got a beta free pass- and then bought the game- i never had the free pass, Blizzard retrieved everything they only lost 4k gold

Yeah don't have a WOW account anymore. Haven't for years.

I'm through with the game honestly. If a company can't keep your crap secure and then blames you for it I honestly want a refund. In fact, that's a funny story in itself. Apparently this is happening to so many people and so many of us are trying to get a refund, the customer support number tells you that they're experiencing issues (after a pre-recorded message telling you how to roll back compromised accounts) and then promptly hangs up on you.

So yeah GG blizz, I'd like my money back please Guild Wars 2 is coming out and I think I probably won't get "compromised" there.

One last thought on the issue: Here's something I posted on the D3 forums. See if this doesn't make sense.

I think the most interesting thing I've learned from this is that I don't ever want to deal with Blizzard products or community ever again. Even if the issue isn't a problem with Blizzard's security, it still seems they attract the worst kind of nasty hackers that get into their users' stuff. I'm starting to look at it like a bad neighborhood. It may not be the neighborhood's fault that I get mugged, but if I'm smart I just steer clear of it.

[I have no arms BAR]

Woot! Refund is complete. I am now officially done with Blizzard forever. I had hoped that they would prove me wrong about their crapiness since Activision bought them out...but alas they have not. Cya Blizz!

[Mamora BAR]

Howd ya get your refund? Did they take the game away or something?

[I have no arms BAR]

Nope, I bought digital, so they just refunded the money. I uninstalled myself, but I assume I would not be able to log in as the game has been removed from my battle.net account. However it works it doesn't really matter to me as I didn't intend to play it anymore.