Resolved - C. Thompson Mic Issues

[C. Thompson]

Name: C. Thompson

Rank: Pvt

Type of issue: Not Sure

Brief Description of Issue: I had to do a factory restore on my Pc and after doing such my mic is completely gone in game. I am not sure if i can be heard on Ventrilo or not. Prior to factory restore i was hard to hear and had to speak very loud to be heard. Any ideas would be much appretiated

***Medical Supply Staff ONLY Below this line***

Current Status: Resolved

Main Technician: Joshua Sky

Supporting Technician: Damir Perwild

Edited July 23, 2014 by Heresy 1st MRB

[Sky]

Ok so I suggest you do the following:

1) When you go into ventrilo make sure that the input and output device in the setup tab is set to whatever your mic is called.

2) Go into your control panel and then into sound settings and make sure that in the playback and recording tabs that your microphone is set as the device with the green check.

3) Update your computers sound drivers. To do so go into your control panel, then hardware and sound, then device manager and under audio click on each one and click update driver. Then hit search automatically and let it do its thing.

4) Look at your microphone and see if there are any loose parts or wires that are showing. If there is that is a contributing factor.

Finally, if you could tell me what kind of headset you have that would help as well. Hope this helps!

[Perwild]

Hey there Thompson, I hope you are doing well!

First off, I agree with Sky on everything, and i'm just here to support!

One thing before you do the following, you said that your mic is gone in game? do you have "sound?"

I would also like to direct you to this LINK. it goes step by step on how to set your vent up to a good degree.

Another thing when setting vent up is putting settings to the following

If you already have Ventrilo installed, it is highly recommended that you enable volume normalization by following the steps below. This will compensate for users with quiet or loud microphones and force them to a normalized volume level.

- Go to Setup

- Enable Direct Sound

- Select the SFX Button

- Select Compressor and click Add.

- Under Compressor Properties use the following settings

- Gain = Adjust for how loud you want people to be. (I use 15)

- Attack = 0.01

- Release = Around 500

- Threshold = Around -30

- Ratio = 100

- Pre delay = 4.0

This will normalize all sound in vent for you

Edited July 21, 2014 by Perwild 1st MRB

[C. Thompson]

I think I have it working ok now need more tweaking to be able to be heard better but its getting there. Thank you for the help.

[Heresy 1st MRB]

Closing ticket since this issue was resolved. Let us know if you need any help.