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Name:D. LaGesse

Rank:TSgt.

Type of issue: (Software, Hardware, Steam, Not sure) Software or Hardware

Brief Description of Issue: Okay my mouse has been cutting in and out randomly but only when I play a game. it never has gone out while not playing. I dont have another mouse to test if its hardware.

my mouse is a Logitech laser wired mouse

 

***Medical Supply Staff ONLY Below this line***

Current Status: Resolved 

 

Main Technician: 

Supporting Technician: J. Candy

4 answers to this question

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Update: This afternoon my mouse decided to call it quits while I was playing dods turns out there was a break in the cord where it meets the mouse. Got a new mouse all is good now. Close ticket

 

p.s. Did some research on the mouse. Apparently, it was a common problem with that model. Reports show that the G500 has no cable flexion protector and the cable can kink or break wires inside at the point where it exits the mouse. 

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