Resolved - Server Favorites Not Showing Up

[S. Larson 1st MRB]

Name: S. Larson

Rank: Warrant Officer

Type of issue: (Software, Hardware, Steam, Not sure) Day of Defeat Source

Brief Description of Issue: Servers that should be listed in my server favorites tab are not being listed, always has a "No servers have fit this query" or some message like that.

***Medical Supply Staff ONLY Below this line***

Current Status: Resolved

Pending Reply

Resolved

Unresolved

 

Main Technician: R. Vicari

Supporting Technician: J. Candy

Edited September 19, 2017 by Vicari 1st MRB

[Gearhart 1st MRB]

this may sound like a dumb response, but have you checked your server filter to make sure none of the boxes are checked?

[S. Larson 1st MRB]

Yes, nothing is checked/no drop down menus used.

Screenshot:

 

Also this issue only seems to occur on my laptop and not my desktop.

Edited August 28, 2017 by S. Larson 1st MRB

[Candy 1st MRB]

Any Technician help Larson with this?

[Vicari 1st MRB]

Hey Larson, does it happen to you a lot or is this the first time?

[Vicari 1st MRB]

Spoke to Larson and he mentioned this is happening on his laptop. I researched it for him and this issue is due to having the same Steam account synced over multiple devices. After updates or the like, what is done on one device may not be carried over to others of which you are using the same account. I have also seen this issue after Steam updates on my main PC that I use. Nothing to be done about this except re-adding the favorites as this is a Steam issue they haven't really addressed.