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IRQL NOT LESS OR EQUAL - Stop error

Marsden 1st MRB

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Marsden 1st MRB Forum Padawan

Marsden 1st MRB

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Name: R. Smith
Rank: Corporal
Type of issue: Hardware/Firmware
Brief Description of Issue: On boot at or around Noon for Smith's Local time began receiving a Stop (BSOD) Error on boot. After first boot the error generally clears and comes back online. BSOD received is as follows https://cdn.discordapp.com/attachments/717849610621550684/717861108504854578/image0.jpg
***Medical Supply Staff ONLY Below this line***
Current Status: Resolved 

[color=orange] Pending Reply[/color]
[color=green] Resolved[/color]
[color=red] Unresolved[/color]


Main Technician: Maj. C. Marsden
Supporting Technician:

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Marsden 1st MRB Forum Padawan

Marsden 1st MRB

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Audited Event Log for Errors/Critical health events

 

Discovered multiple errors tying to C++ Redistributable issue or Memory fault

 

Attempted SFC /scannow, restarted PC -> no errors detected but the output of this system tool is notoriously innacurate and doesn't always report Logical Process failures that it corrects.

 

Error persists

 

Attempted boot without USB peripherals

 

Error persists

 

Attempted boot without Drive Caching enabled

 

Attempted clean boot without any services beyond the core of OS files (msconfig->Boot->Use Diagnostic Boot)

 

Error does not persist.

 

Working with Smith to restore sufficient Windows and base Services to connect to the internet

 

Was unable to re-enable services at an individual level without network connectivity.

 

Re-enabled all services, issue present again.

 

Uninstalling MS Visual C++ Redistributable packages, was hoping to avoid as this will decommmission Smith's ability to game for a while.

 

After uninstalling MS Visual C++ receiving driver errors which is to an extent to be expected after removal of C++ redistributables.

 

Re-installing core C++ redistributable.

 

 

Useful Documentation for this troubleshooting:

Blog Post on the first Event Log error incountered

Youtube tutorial on the Stop Error

Blog Post About the Stop Error

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