Jump to content

Question

Posted

Name: R. Smith
Rank: Corporal
Type of issue: Hardware/Firmware
Brief Description of Issue: On boot at or around Noon for Smith's Local time began receiving a Stop (BSOD) Error on boot. After first boot the error generally clears and comes back online. BSOD received is as follows https://cdn.discordapp.com/attachments/717849610621550684/717861108504854578/image0.jpg
***Medical Supply Staff ONLY Below this line***
Current Status: Resolved

[color=orange] Pending Reply[/color]
[color=green] Resolved[/color]
[color=red] Unresolved[/color]


Main Technician: Maj. C. Marsden
Supporting Technician:

3 answers to this question

Recommended Posts

  • 0
Posted

Audited Event Log for Errors/Critical health events

 

Discovered multiple errors tying to C++ Redistributable issue or Memory fault

 

Attempted SFC /scannow, restarted PC -> no errors detected but the output of this system tool is notoriously innacurate and doesn't always report Logical Process failures that it corrects.

 

Error persists

 

Attempted boot without USB peripherals

 

Error persists

 

Attempted boot without Drive Caching enabled

 

Attempted clean boot without any services beyond the core of OS files (msconfig->Boot->Use Diagnostic Boot)

 

Error does not persist.

 

Working with Smith to restore sufficient Windows and base Services to connect to the internet

 

Was unable to re-enable services at an individual level without network connectivity.

 

Re-enabled all services, issue present again.

 

Uninstalling MS Visual C++ Redistributable packages, was hoping to avoid as this will decommmission Smith's ability to game for a while.

 

After uninstalling MS Visual C++ receiving driver errors which is to an extent to be expected after removal of C++ redistributables.

 

Re-installing core C++ redistributable.

 

 

Useful Documentation for this troubleshooting:

Blog Post on the first Event Log error incountered

Youtube tutorial on the Stop Error

Blog Post About the Stop Error

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Recent Posts

    • Its Friday Night Fight Night in HLL and me and Muthas are in different squads. We meet up while attacking a point: Me: Muthas! Let's go get the poiple toineps! Muthas: Hah poi....   We are immediately cut down by a MG.   Steam messages:  Muthas: LMFAOO Me:OMFG! ROFLMAO!
    • Name: elon musk   Steam I.D: STEAM_0:0:918906720   Duration of Ban: Permanent   Reasons for the Ban: Racist comments and Mass Team Killing   Demo Provided?: N   Comments: Keebler reported in public chat, sent screen shot of typed comments  
    • Hey Reis! Great to see you again, man. The unit means a lot to all of us and I know you were here for quite some time. There’s always room for you to come back   *Salute*
    • I dont know how many of the people that know me or what i did in the unit are still here. But i just wanted to leave a huge thank you on the forums to this unit, that i was a part of for so many years, and all the good times and hardships i shared with a lot of different people from all over the world.    Maybe i'll still see you in DoD:s   *Salute*
    • 2nd Platoon Weekly Attendance   Week of 10NOV2024   P = Present | E = Excused | A = Absent   Platoon Staff WO. A. Pitteway - Excused MSgt. J. Candy - Present TSgt. A Yoder - Present   1st Squad Squad leader:  SSgt. R. Fielding - Present Cpl. B. Grande - Present Pfc. R. Smith - Excused Pfc. M. Noel - Present Pfc. C. Keebler - Present Pvt. D. Moffat - Present Pvt. R. Zera - Absent Pvt. N. Clement - Excused       2nd Squad Squad leader:  Cpl. S. Holquist - Present Pfc. A. Cannon - Excused Pfc. T. Scary - Present Pfc. C. Marsh - Present Pfc. M. Oake - Excused Pvt. L. Whistle - Present Pvt. M. Clarkson - Excused Pvt. W. Swift - Present           Helpers: WO. S. Belcher
×
×
  • Create New...